How we go about billing
Recently the discussion of billing came up and I thought I'd share about how Keane bills.
Our process is simple: We charge a flat hourly rate for all our creative services.We estimate out your project by how many hours it will take to get the job done (in a complete and awesome way).
We split up that estimate into manageable blocks for you and your bookkeeper.
The first block is due immediately up front.
We bill for the rest as the rate of work progresses (with 15-day terms). We find this system works great on many different levels. If the pace of a project is sped up or slowed down, billing or payments adjust accordingly. If an invoice is sent for the next block and a payment doesn't come in, the work is paused until we receive it. If the scope changes, that simply equals more hours. A few added stipulations:
The estimates we build are "not to exceed" estimates. This lets you sleep easier at night knowing we aren't going to run costs out of control. We've been doing it this way for a long time, and barring extreme circumstances we're able to manage the projects within these estimates, no problem. We assume content provided by you is edited, polished and ready for placement. We require there be one person assigned the role to give final approval. Changes made after this person gives a green light can become costly. The best thing we've found is our hourly rate goes pretty far. It allows us to provide services to our clients ranging from interactive development to photography to usability testing. You can read the full list here. What does this mean for you? It means a total solution managed by one team. You're not going to have to work with 10 different companies to get your brand developed, a website launched, that ad created, something rendered in 3-D, a product named, you get the idea. Hope this was helpful!
We split up that estimate into manageable blocks for you and your bookkeeper.
The first block is due immediately up front.
We bill for the rest as the rate of work progresses (with 15-day terms). We find this system works great on many different levels. If the pace of a project is sped up or slowed down, billing or payments adjust accordingly. If an invoice is sent for the next block and a payment doesn't come in, the work is paused until we receive it. If the scope changes, that simply equals more hours. A few added stipulations:
Posted by Keane Creative
